Our Certifications and Rankings

ITC Global is a certified translation agency backed by independent certifications, audits, and rankings that confirm we are an experienced language service partner you can trust.

Women Owned Business Certification​

Diversity: don’t just talk about it, be about it! At ITC Global, 65% of our employees are women and the company is a certified Women Owned business by WBENC (Women’s Business Enterprise National Council). By working with ITC, clients fulfill the pledges made in their Environmental, Social & Governance (ESG) strategy. 

Companies that choose certified companies owned by women benefit from a level of quality and performance that isn’t found at other companies, no matter who leads them. 

ISO 17100 certification​

This certification confirms that ITC Global’s services meet industry standards for translator qualification, service quality, technical resources, and information security and confidentiality, which is especially important for regulated industries like the medical, pharmaceutical, and engineering fields. 

The independent organization, Bureau Veritas Certification, conducts two audits: a full audit of all three ITC entities every three years, and a review audit of two entities (France + U.S. or Canada) every year. During the audits, the following processes are reviewed to ensure compliance:

  • Resources: overseeing the qualifications and skills of translators, project managers, etc.
  • Pre-production: handling quote requests, contracts, administrative tasks, project preparation and personal data. 
  • Production: managing translation projects, document translation, proofreading, revision, correction, quality control by the project manager, etc.
  • Post-production: interacting with clients at all stages of a project, managing changes or comments related to complaints, conducting satisfaction surveys, etc.

HIPAA compliance

ITC Global provides 100% compliant services that fulfill the requirements of the Health Insurance Portability and Accountability Act (HIPAA), adopted by the U.S. Congress in 1996 to ensure that patients’ digital health information is protected and kept private. ITC applies the same level of privacy and security to all projects, even those outside the medical industry.

As part of this compliance, ITC has our own HIPAA-compliant project management portal that allows clients and translators to securely share documents for translation and final files.

Top 100 global company

Common Sense Advisory is an independent U.S.-based market research company, ranked ITC as the 84th largest language service provider in the world, as well as 22nd in North America in their 2023 survey. For comparison, our 2018 ranking was 98th globally. This is a testament to our strong business practices and innovative services.

EcoVadis sustainability rating

We’re committed to managing our impact on the environment in a responsible way, which is why we follow strict standards to mitigate the environmental effects of our operations.

The EcoVadis rating agency evaluates our Corporate Social Responsibility performance each year. For 2024, we achieved a 59/100 score and received a Silver Medal. With our new result, we are now ranked in the top 35% of companies evaluated by EcoVadis.

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